Industry
Healthcare
Company size
500-1000 employees
Product
Patient Intake Automation
Location
Chicago, IL
Wait Time through AI-powered patient intake automation
Accuracy with intelligent healthcare automation
Regional Medical Center is a 500-1000 employees healthcare company based in Chicago, IL. They partnered with HumansAI to implement patient intake automation and scale operations without proportionally growing their team.
Regional Medical Center's paper-based patient intake was creating 45-minute wait times, frustrating patients and overwhelming front desk staff. Data entry errors averaged 12%, causing downstream billing and records issues.
15 min
Wait Time
99.2%
Accuracy
+40%
Satisfaction
HumansAI implemented an AI-powered digital intake system with OCR document processing and intelligent form pre-filling. Patients complete intake on tablets or their own devices before arriving. The system reads insurance cards, IDs, and prior records automatically.
Intelligent form logic adapts questions based on the patient's condition, history, and insurance. Data is validated in real time and flows directly into the EHR system without manual transcription.
The results were immediate and dramatic across all metrics.
“Patient intake was taking 45 minutes. With HumansAI's automation, we reduced it to 15 minutes. Staff morale improved, patient satisfaction increased by 40%.”
Dr. James Wilson
Chief Medical Officer, Regional Medical Center
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